Do’s and Don’ts with Zeisel

DO’s

  • Do ask yourself “what traces are missing?” on top of asking “What traces do I see?” to get a more complete idea of a place
  • Do use unobtrusive observing when you don’t want to influence the behavior that caused the trace.
  • Collect as many data as possible.
  • Use the left half of the paper for original notes and diagrams and leave the right side open for recording hunches and hypotheses.
  • Use the quantity of  traces to acquire full value
  • Keep in mind to look beyond the trace itself to understand the bigger picture
  • Explain how the acts you describe relate to one another on top of choosing an appropriate level of analysis.
  • Record cultural contexts for behavior when you carry observational studies in another culture/ country

 

DON’Ts

  • Don’t try to infer what the person who left a trace intended, just create a hypothesis.
  • Don’t overlook group membership traces of an unfamiliar group
  • Don’t forget that people from different cultures interpret things differently.
  • Don’t forget that sensitively record situations in which mistrust is likely to have changed behavior
  • Don’t let familiarity dull your observer’s ability to look carefully at what is actually going on past the obvious part.
  • Don’t forget to observe how the context of observed activities affects the activities.
  • Don’t subsume significant individuals under general group descriptions
  • Don’t interpret what you see before the data has been fully collected

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